Privacy Policy
Welcome to Click & Store ("Click & Store", "we", "us", or "our"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, facilities, and related platforms.
Click & Store is operated by Clever Click Self Storage LLC, a licensed self-storage company operating throughout Dubai.
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: team@clickandstore.com
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
When you contact us, create a booking, request a quote, reserve storage, or communicate with customer support, we may collect:
Full name
Email address
Phone number
Billing and payment information
Storage preferences and booking details
Any information voluntarily submitted through forms, support requests, or communications
B. Information Collected Automatically
When you use our website, we may automatically collect certain technical and usage information, including:
IP address
Browser type and device information
Pages visited and session activity
Referral source
Approximate geographic location
Website interaction and analytics data
2. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve functionality, performance, analytics, and marketing effectiveness.
A. First-Party Cookies
We use first-party cookies for essential operational and functional purposes, including:
Maintaining secure sessions
Remembering user preferences
Identifying users when handling customer support queries
Improving website functionality and reliability
These cookies are generally necessary for the operation of our services.
B. Third-Party Cookies & Technologies
We may use trusted third-party services for analytics, advertising, and attribution purposes, including:
Google Google Tag / Google Analytics
Meta Meta Pixel
These technologies may collect information regarding your interaction with our website in order to:
Measure advertising performance
Attribute conversions and bookings
Improve marketing campaigns
Deliver more relevant advertisements
Third-party providers may process data according to their own privacy policies.
You may manage or disable cookies through your browser settings. Certain parts of the website may not function properly if essential cookies are disabled.
3. How We Use Your Information
We may use collected information to:
Provide storage services and customer support
Process bookings and payments
Respond to enquiries
Improve website functionality and user experience
Monitor website performance and security
Prevent fraud and abuse
Conduct analytics and advertising attribution
Send operational or marketing communications where permitted by law
4. Sharing of Information
We do not sell personal information.
We may share information with trusted third parties where reasonably necessary to operate our business, including:
Payment processors
Website hosting providers
Analytics providers
Marketing and advertising platforms
Customer support and CRM tools
Legal or regulatory authorities where required by law
All third parties are expected to process information appropriately and securely.
5. Data Retention
We retain personal information only for as long as reasonably necessary for:
Providing services
Legal, tax, and accounting obligations
Dispute resolution
Security and fraud prevention
Business operations and analytics
Retention periods may vary depending on the type of information and applicable legal requirements.
6. Data Security
We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, misuse, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
As a business operating in Dubai and using international technology providers, your information may be processed or stored outside the United Arab Emirates.
Where applicable, we take reasonable steps to ensure appropriate safeguards are in place for international transfers.
8. Your Rights
Depending on applicable law, you may have rights to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Object to certain processing activities
Withdraw consent where processing is based on consent
Requests may be submitted to:
We may require verification of identity before fulfilling certain requests.
9. Third-Party Links
Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of third-party websites.
10. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Information
If you have questions regarding this Privacy Policy or your personal data, please contact:
Clever Click Self Storage LLC
Dubai, United Arab Emirates
Email: team@clickandstore.com
